Terms; Policies; Returns

Tracking shows the package was delivered, but the customer claims they haven't yet to receive it?
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product is received. For packages lost in transit, all claims m...
Mon, 23 Nov, 2020 at 12:28 AM
What if the order is lost in the mail?
For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Any order that's lost in transit is...
Mon, 23 Nov, 2020 at 12:30 AM
What if the recipient's address was wrong?
If the recipient's address was wrong, then you are held responsible. Undelivered packages will end up getting destroyed by our shipping partners, as th...
Mon, 23 Nov, 2020 at 12:21 AM
What if the product is damaged in the mail?
If something arrives damaged, send a photo of the damaged goods to support@printholo.com, then we'll gladly send a replacement at no cost to you. For e...
Tue, 5 Jan, 2021 at 3:49 PM
Return Policy
We typically do not accept returns due to user error such as an undeliverable address, incorrect selection of sizes, designs, colors, etc. Please kee...
Tue, 5 Jan, 2021 at 4:09 PM
Refund Policy
In the case of damaged replacement items, we offer you a full refund. For US orders fulfilled from 07 August 2020, if 45 business days since the ...
Tue, 5 Jan, 2021 at 4:11 PM
Frequent cases in return and refund
Below are how we generally handle frequent issues with fulfilling and shipping order. How we handle these case may still varies depend on how serious the ca...
Tue, 5 Jan, 2021 at 4:13 PM